Why Google Glass is a clear winner for the blind

Robin Christopherson is Abilitynet's Head of Digital InclusionRobin Christopherson is AbilityNet's Head of Digital Inclusion

What?? Google’s glasses with heads-up display are a winner for users who can’t even see? Absolutely. Moreover they promise huge potential benefits for users with a range of other impairments too.

I’ll explain – but first it’s worth giving a bit of background to what Project Glass is all about (if you already know all about these uber-geeky glasses then skip down to the next paragraph).

As you’ll have gathered from the picture these are indeed glasses, but they’re glasses with a difference. They have a computer built-in and that computer is intelligent and able to do a lot of what a smartphone does including running apps, making voice or video calls, taking photos or videos and playing you your favourite music. The best introduction is probably Google’s own Project Glass promo video they put out a year or so ago.

For a recent update on progress check out a video of The Verge’s Joshua Topolsky spending a day with the project team at Google.

Yes but how will a pair of glasses help blind people?

So what has Glass got to offer disabled users – and blind users in particular? Well it’s a no-brainer to say that disabled people often find certain things more difficult than people who don’t have an impairment of any kind. Technology can really help overcome those difficulties – and the more mobile, aware and intelligent that tech is the better.

I myself as a blind person, for example, could really do with a pair of eyes that are always looking where I’m looking and, at the same time, applying some significant smarts to what’s in front of me. OK, so Google Glass only has one eye – but one eye’s better than none believe me!

Google co-founder wearing a pair of Google glassesYou’ll have seen from the videos that the camera is always on the look-out and analysing your surroundings, serving up useful information that it thinks you need to know. You look at the clock and it assumes you are interested in the time and tells you appointments coming up. Look out of the window and it gives you the weather.

On my phone I already have an app that tells me what product I have in my hand at the supermarket (and even gives me nutrition information and where I can buy it cheaper round the corner). I have an app that tells me whether I’m holding a £5 or £50 note before I hand it to the cabby – and all without taking a photo. I just wave it under the camera and it speaks the result. So this sort of real-time object recognition is a reality.

For blind people to have that eye looking wherever they’re looking and telling them lots of useful information (such as notification of an obstacle across your path or the location of your wallet) and combine that with speech output which is already standard on smartphones and you have a potentially life-changing proposition. So, as you can imagine, I’m interested.

But it's not just about visual impairment

Glass has potential for many other users too. Here’s a video showing another example of real time image recognition – this time it’s emotion recognition.  

This software extends facial recognition to identify the emotions of the person you’re looking at. Crazily enough this software is actually better at recognising human emotions than humans are – tests showing that it gets it right 65% of the time as opposed to 56% for us mere mortals.

Imagine how empowering that would be for someone with Asperger’s or autism who finds it extremely difficult to interpret people’s emotions. Combine that with a heads up display that tells you to “Tell another one, they liked it!” or “I think they could do with some sympathy.” And you begin to see the potential benefits.

Live transaltion, with sub-titles...

As a final example let’s think about people with a hearing impairment. There are dozens, probably hundreds, of apps that offer real-time voice recognition (and often simultaneous language translation too) which is extremely useful if you are in a foreign country (or Glasgow) and need to understand the local lingo. Now combine that with a heads-up display and you have live subtitles overlaid over life. Great for all of us that aren’t polyglots. But if you’re deaf then we’re now talking about a truly life-changing gadget.

So now you see why I’m excited for myself and for millions of others too. As soon as I can wangle a pre-order on company expenses I’ll join the orderly queue to look like extras from an abandoned series of Star Trek. I’m hoping that Google’s Project Glass will be opening doors for disabled users with all sorts of needs - and I’m also hoping they may even stop me walking into a few that are still closed…

AbilityNet joins Helplines Association

AbilityNet is pleased to announce that it has become an associate member of The Helplines Association - the membership and good practice organisation for all helplines in the UK and beyond.

Joining the Association means that AbilityNet can share good practice of its renowned Advice and Information Line to other charities - and also get ideas on how to improve their service from the Helplines Association network of helplines who deal with a wide range of topics. The Helplines Association currently has over 400 member organisations.

AbilityNet's Anne Stafford said of the partnership:

“We are very pleased to be associate members of the THA and benefitting from the network that ensures standards of excellence for helplines”. 

AbilityNet's free helpline service is open Monday to Friday on 0800 269 545, providing specialist information about how disabled people can use computers, the internet and other forms of new technology. In 2012 the Advice and Information Line took over 1400 enquiries.

Small charities get easier access to IT support

small charities coalition Most small charities know that they need reliable IT systems but don't know where to turn for high quality, independent advice. Whether they need help with a database or website, have questions about social media or any other aspect of IT, they either don't know who to ask or can't afford the specialist support they need. Now a new partnership between the Small Charities Coalition and AbilityNet's IT4Communities programme gives small charities access to a network of over 9,000 IT professionals who offer their time for free.

Anne Stafford is Manager of AbilityNet's IT4Communities network:

"We already have a lot of small charities as members but we've been working with the Small Charities Coalition to see how we can help them get what they need. This new agreement means we can help them keep their costs down whilst still accessing our network of amazing IT professionals. We're also working on various projects that will provide specific advice and information relevant to small charities."

John Barrett is the Operations Manager at Small Charities Coalition:

"We know first hand the difference an IT professional from AbilityNet's IT4Communities can make to a small charity. This new partnership means even more of them can benefit from the experience and expertise on offer."

Both AbilityNet’s iT4Communities programme and the Small Charities Coalition are committed to helping vital small charity services benefit from effective office infrastructure, of which IT is an increasingly large part. This partnership will raise awareness of the pro bono support of 9,000 IT professionals to the joint networks of Small Charities Coalition and Charity Trustee Networks 6,000 small charity members.

Find out more about AbilityNet's iT4Communities programme.

Free webinars: Accessibility for Designers & Developers

AbilityNet is the UK's leading expert on digital accessibility working with some of the UK's largest companies to deliver digital content and services that reach every customer on every platform. We also work with a network of over 6,000 IT professionals, who provide IT support to charities and not for profits through our AbilityNet iT4Communities service. In 2013 we are offering all our volunteers a series of free webinars to help them deliver the same high quality accessible solutions to the charities we support, as well as influencing the work they do in their day job. Recordings of the webinars are available to view below.

The webinars are led by highly experienced web developers from the AbilityNet Accessibility team. Each is approximametly 90 minutes long and cover a range of practical tips for any web designers and designers who want to know more about online accessibility.

These are free events and we will run more free webinars, please look out for news or sign up for our latest news.

Accessibility - an Introduction: 


Accessibility for Designers: 


Accessibility for Developers

 

AbilityNet featured on the BBC

AbilityNet has been featured in an epiosode of Saints and Scroungers, a BBC TV show that highlights the differences between people who are cheating the benefit system and the people who are helping others get the support they need and deserve. The episode was first broadcast in March 2013 and follows Tom Synnott after he is accepted at university, although he fears his Asperger's will hold him back from fulfilling his potential.

screen grab from saints and sinners on iPlayerIt shows how AbilityNet's DSA team worked with the Disability Adviser from De Montfort University to understand Tom's needs so that he can access a government grant and buy software to help him complete his studies. But the advice he receives goes a long way beyond the IT issues.

Elizabeth Hughes, one of AbilityNet's Assessors, expalins how her assessment of Tom's needs looks at the whole picture, not just his technology needs. "I could see that Tom needs a lot of human support," she explains, "There's no problem academically, it's more about living with other people and practical things such as cooking, and integrating socially in a way which ensures Tom will feel comfortable staying at University."

As Tom says, the interview with Elizabeth was an important milestone for him. "She more or less straight away saw what the problem was so I really began to feel much better about my odds of surviving Uni."

Tom Sunod is a student diagnosed with Asperger'sTom's dad says the session with Elizabeth revealed a lot of information he hadn't heard before. "She was great at getting him to explain how he felt and it was good to know someone really understood what he was going through."

Elizabeth delivered a 37-page report, confirming Tom's eligibility for the DSA grant and identified his need for a laptop and specialist software to support his study. Students with Asperger's are particularly vulnerable to giving up their studies in the early stages so a key piece of the support jigsaw was a link to  a mentoring service provided by the Autism Society. Back at De Montfort University the Disability Adviser fast-tracked Tom's paperwork and set up the mentoring. That gave Tom the help he needed to get through his first days at Uni - something he was terrified of at first.

As Tom says he's he never thought I'd have any academic prospects but now he's really enjoying himself. "I've found I enjoy University much more than I did at school, where I didn't get this support. The best decision I ever made was to come to Uni."

Elizabeth Hughes is one of AbilityNet's DSA Assessment TeamIt's a heart-warming tale and a great way of understanding how AbilityNet's professional assessment team use their specialist skills to select the right technology and help change people's lives.

The episode was available on iPlayer until 11 March 2013.

Technology4Good Awards open for entries

Nominations have opened for the third annual Technology4Good Awards, launched at an event at the top of BT Tower. The Awards are open to businesses, public bodies and charities with a base in the UK and are designed to celebrate the hard work of people and organisations who use digital technology to improve the lives of others. Organised by Abilitynet and BT and suppoorted by a range of business and not for profit partners, previous winners include Professor Stephen Hawking, Child's I Foundation, Radio Free Brighton and Paignton Stroke Survivors Group.

Radio Free Brighton with their T4G2013Entry is free in eight categories:

AbilityNet CEO, Nigel Lewis said at the launch event: 

“As the leading experts in e-accessibility for people with disabilities, AbilityNet is acutely aware of the empowering influence of digital technology. Whether at home, at work or in education, access to the digital world can be life changing – economically, socially and psychologically.  We are delighted that BT has enabled us to make this awards scheme a reality."

Sponsors and partners of the awards include Barclaycard, Camelot, Go ON UK, IT4Comunities, Media Trust, Microsoft and UK online centres. The deadline for submissions is 17.00 on 3 May 2013.

Martha becomes Baroness Lane-Fox

Martha Lane FoxAbilityNet's Patron Martha Lane-Fox has been made a Baroness, one of two new non-party-political peers recommended by the House of Lords Appointments Commission earlier this week. As well as her role at Abilitynet Ms Lane Fox also founded the Go On UK charity to spread digital skills, has her own grant-giving foundation, Antigone, that funds charities that target neglected causes and has taken a leading role in developing the Government Digital Service.

Read more details on the BBC website.

The AbilityNet helpline needs you...

Fancy helping us to help disabled people?

Every day our busy helpline answers questions about all sorts of technology, from people with every kind of disability. One minute the team will be offering advice about dyslexia, the next we're working out which sort of mouse will help a person with cerebral palsy. We help people of all ages with any disability, working with disabled people themselves but also answering questions from carers, family, friends, parents and professionals.

Alex Barker answering calls on the AbilityNet helplineThis free service is a lifeline for many disabled people and now we're looking for a volunteer to help us keep up with demand. Ideally you would be available for around 12 hours a week and be able to travel to our Warwick centre.

Advice and Information Worker Alex Barker says this is a great opportunity to be part of a unique service.

"It’s all about improving access to computers. Everyone knows how important being able to use a computer is and most people take this for granted. However if you’ve got a physical,vision or cognitive impairment it does make things a bit more difficult. However one call to the Advice and Information Service can make it easy for you to continue to use technology which will keep you in touch with the world.”

We're not looking for an expert but this would be a great way for someone interested in ergonomics and adapted computer technology to gain an insight into this exciting world. In return we can offer you a great working environment and all the tea and biscuits you can eat.

If you are interested please email your CV along with a covering letter explaining why you should be considered for this role to enquiries@abilitynet.org.uk before the 4th March. If you are successful you will be invited into our Warwick centre for an informal chat about the position.

New Awards offer young entrepreneurs a chance to win £5,000

The Technology4Good Youth Awards reward young people who use technology to make the world a better place. Entries close on 30 November so there are just under 4 weeks left for young entrepreneurs to submit their ideas. Nine finalists will take part in a Dragon's Den-style event at Windsor castle, with a chance to win £5,000.

AbilityNet and Groundwork have teamed up with BT to create the Technology4Good Youth Awards, a chance to celebrate the talents of young people from across the UK. We're looking for groups of young people - aged between 14 and 21 -  to send us their ideas for how technology can help make the world a better place. That could be an app for their local community, energy-saving ideas to cut carbon emissions or new ways for using mobile phones to make our communities safer.

T4G Youth Awards 2013You don't have to build what you're proposing - at this stage we're looking for great ideas and motivated young people.

Entries need to be submitted by 5pm 30th November 2012 at  www.technology4goodawards.org.uk/youth/

After that we'll be picking nine finalists, who we will pair up with business people to prepare the idea for a pitch at a Dragon's Den that will take place at Windsor Castle in April. The mentors will get you working as a team and help you polish your presentation, with a prize of £5,000 available to the winning team.

Full details including guidance notes and the entry form are available at  www.technology4goodawards.org.uk/youth/

Please share this information with anyone who might be interested.

AbilityNet is Chosen Charity Partner for Midlands Business Show

AbilityNet has been chosen as the charity partner for The Midlands Business Show 2012 at Villa Park on Friday 9 November 2012. This free show features exhibitors from a range of industry sectors showcasing their products and services and is aimed at business owners, directors and other senior decision makers. There are best practise seminars designed to help with business development and workshops on social media.

Simon Harrington of Forwardline Events says that AbilityNet provides an ideal fit with the event:

"We all know that technology is a vital part of the modern workplace and we're pleased we can give AbilityNet an opportunity to tell people about their free services for disabled people. We also want to highlight the services they provide to help business reach more customers and comply with relevant legal requirements."

Anu Dhami is Corporate Fundraisier at AbilityNet and says they are always looking for similar opportunities to reach business audiences. 

"The free services we provide to disabled people rely on charitable income and the surpluses from the specialist professional services we sell to businesses and others who can afford them. We're grateful for Simon's support and look froward to meeting business people from across the Midlands."

 

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