Accessible Apps: Building the Barclays Mobile Banking App

Date of webinar: 
19 Mar 2015

AbilityNet recently accredited Barclays' latest version of its Mobile Banking App - the first time our accessibility accreditation has been given to an app. The app was re-launched in late 2014 to provide full banking services to millions of Barclays customers via their smartphones and tablets. This webinar explains the process behind the development of the app, which has been completely redesigned, with accessibility built in at every stage.

Barclays logoKlara Wilhelm is VP for Mobile Propositions at Barclays and has been core to ensuring that accessibility is delivered at every stage of the App's development. In this webinar she explains the impact that this had on the design and development process and some of the benefits it has delivered for Barclays.

As she says it has been a valuable learning process for everyone involved:

“At one time we may have seen accessibility as something bolted on the end of a project but we’re now seeing how much more we can achieve when we bring into the heart of the design process. In this project it started with testing at early design phase. The disabled user testing at that point provided real insight into some of the usability issues which were relevant to every user - and I think the team saw then just how valuable this process would be.”

the Barclays mobile banking app is now accredited by AbilityNetAbilityNet’s accreditation is based on achieving WCAG2.0 AA compliance and the webinar will also feature AbilityNet’s senior consultant Joe Chidzik. He eplains how we tested and advised on the development of the app. He said:

“This has been a real partnership - including time I have spent on site working with the team. We’ve been there since the start and we’ve helped the team at every stage, whether that has been disabled user testing or getting our hands dirty with the code. We do a lot of testing and related work on mobile platforms, including apps, but this is the first time we’ve been able to give our accreditation to an app so it’s a real mark of success for all of us.“

This webinar is ideal for any business manager, designer or developer who wants to know more about how accessibility can be placed at the heart of every digital project.