AbilityNet recommends that every site should have an Accessibility help page. Whether you have a fully accessible site or not they provide a useful stepping stone on a user journey, they offer practical help to your customers and show them that you have thought about their needs.
As a minimum we recommend that they include:
- a statement about the accessibility of the site,
- an explanation of any special accessibility features and links to tools such as My Computer My Way
- contact details for feedback.
In this webinar AbilityNet's Head of Digital Inclusion Robin Christopherson explains the three key ingredients that every accessibility page needs.