The AbilityNet Digital Accessibility Maturity Model (DAMM) is a free, open-source tool that helps organisations assess their digital accessibility maturity and develop a plan for improvement. The self-service version of the DAMM provides a comprehensive guide to help you get started, including information on the different stages of the process, the stakeholders to engage, and how to set achievable actions. 

You may have already explored the download pack, but maybe you haven't quite got started yet. That's not uncommon.  

We talk to a lot of people who are a little unsure about where to start and how to get going in that first step, but we've included in the instructions in the DAMM toolkit lots of information about how this works, so hopefully that's becoming clearer to you. 

This blog will give you some tips on how to successfully get started with AbilityNet's Digital Accessibility Maturity Model. 

Determining who should be involved

The first question you might ask is, "Who should be involved in the DAMM process?" While there isn't a one-size-fits-all answer, here are some suggestions: 

• The right people initially: The right people are those who actively participate and engage in the process from the start. These are the individuals who will be integral to your journey towards accessibility. 
• Consider senior leadership: Reach out to senior leaders responsible for inclusion, digital services, customer service, or marketing. Their insights can be invaluable. 
• Involve user experience and research teams: Connect with professionals who already possess knowledge of accessibility and can provide context to your survey results and comments. 
• Think about HR, Legal, and Procurement: Even though they might not consider themselves initially involved, these teams are integral to the process. You might need to gradually draw them in. 

It's also important to include disabled people, who can provide valuable lived experience and feedback. 

The value of a comprehensive survey 

Gathering as much information as possible in your survey is essential. It provides a rich background that can be used during discussions in the initial workshops. It ensures that you're well-prepared to address accessibility concerns. 

The first DAMM workshop 

The first DAMM workshop is where you evaluate your organisation's accessibility across five key areas. The key dimensions that are central to delivering a successful Digital Accessibility Strategy are: 

Vision: Does your organisation have a clear vision, to help everyone in your organisation understand why digital accessibility is important and what you’re doing? 

Leadership: Accessibility belongs to everyone, but you need someone steering them in the right direction – and the backing of senior leaders can be crucial to success.  

Processes: Building accessibility and inclusion into every stage of the development process saves time and money because you’ll get it right the first time, every time.  

Capability: Ensuring that you have the right skills and people to deliver your vision means you’re working together towards a shared vision – and you’ll go far.  

Procurement: You’re confident that purchasing decisions are compliant and contribute to your vision. 

These areas help set the stage for your accessibility journey. While the success criteria might not provide all the answers for your specific organisation, they will help gauge your maturity and steer discussions in the right direction. 

Who to invite to the workshop

Just like the survey, the more participants, the better. Aim for between 10 and 20 people, drawing them in from your stakeholder group. Some might not initially feel confident discussing accessibility, and that's perfectly fine. The aim is to start the discussion and provide a solid foundation for everyone involved. Over time, even those initially unsure will begin to connect accessibility to their work. 

Transforming your organisation into an inclusive and accessible space may seem daunting, but it's a worthwhile endeavour. This process has been adopted by many organisations, and we encourage you to take the first step, send out that survey, and start fostering a more accessible and inclusive workplace.  

Get help from AbilityNet 

We’re available to help you with your DAMM journey. If you're interested in working with our accessibility experts, you can contact us via our webform. 

The AbilityNet Digital Accessibility Maturity Model (DAMM) is a free, open-source tool that helps organisations assess their digital accessibility maturity and develop a plan for improvement. The self-service version of the DAMM provides a comprehensive guide to help you get started, including information on the different stages of the process, the stakeholders to engage, and how to set achievable actions. 

Steps on how to use the AbilityNet's DAMM self-service version

1. Download the DAMM pack from the AbilityNet website. Everything you will need is included in the pack; read the guide to get started. 
2. Identify the stakeholders you want to engage in the process. This may include people from different departments, such as IT, marketing, and customer service. 
3. Lead the process with your team. Discuss the DAMM guide and identify areas where your organisation can improve. 
4. Set achievable actions. Break down the areas for improvement into smaller, more manageable tasks. 
5. Implement the actions. This may involve making changes to your policies, procedures, tools, and training programs. 
6. Monitor your progress. Use the DAMM to reassess your maturity level on a regular basis. 

The process is designed to be straightforward, but sometimes having external facilitation can make it easier to engage the various stakeholders. AbilityNet experts can help with this. If you would like us to facilitate each step and provide our expertise in the discussions and recommendations, contact our DAMM team. 

Tips for using the DAMM self-service version

• Start by reading the guide carefully. This will give you a good understanding of the process and the different stages involved. 
• Identify the key stakeholders in your organisation and engage them in the process early on. This will help to ensure that everyone is on the same page and that the DAMM is implemented successfully. 
• Don't be afraid to ask for help. If you need us to facilitate each step and provide expert advice, contact our DAMM team. 
• Break down the areas for improvement into smaller, more manageable tasks. This will make the process seem less daunting and more achievable. 
• Celebrate your successes. As you implement the DAMM and make progress, take the time to celebrate your successes. This will help to keep you motivated and on track. 

By following these tips, you can use the DAMM self-service version to improve the digital accessibility of your organisation's products and services. 

Learn about Totaljobs experience of implementing the Digital Accessibility Maturity Model.

The AbilityNet Digital Accessibility Maturity Model (DAMM) is a free, open-source tool that helps organisations assess their digital accessibility maturity and develop a plan for improvement. The self-service version of the DAMM provides a comprehensive guide to help you get started, including information on the different stages of the process, the stakeholders to engage, and how to set achievable actions. 

By identifying your strengths and areas for improvement in your digital accessibility journey, you can effectively draft an accessibility action plan that propels your organisation towards a future where everyone can seamlessly engage with your digital services and products.   

Once you have used the DAMM to assess your organisation's digital accessibility maturity and identify areas for improvement, you can begin planning a roadmap by drafting your accessibility action plan.

What's an accessibility action plan?

Accessibility action plans are documents that outline the steps you need to take to improve the accessibility of your digital products and services. They should be specific, measurable, achievable, relevant, and time bound.

Example of an accessibility action plan

Let's take the concept of 'vision' as an illustrative example. If your website lacks an accessibility statement, you're currently operating at Level 1, indicating an informal approach to accessibility. To progress to Level 2, a recommended action would be to create an accessibility statement for both your website and app.

This is a simple example.  

At times the next step for your particular situation may not be so direct and may involve intermediary steps, which you can write as recommended actions. 

You can reach out to stakeholders as you draft the recommendations to ensure they’re realistic and achievable. You may also need to discuss and secure a budget for some actions, such as providing training or new testing tools. 

The key is to set achievable short to mid-term goals. These bite-sized milestones will not only keep you on track but also foster a sense of accomplishment as you witness tangible progress. 

A simple example of this accessibility action plan may look like this:  

Tips to crafting your accessibility action plan 

1. Assess your current accessibility maturity level. Utilise the AbilityNet Digital Accessibility Maturity Model (DAMM) to identify your strengths and areas for improvement. 
    
2. Prioritise actions based on impact and feasibility. Focus on actions that will have the greatest impact on improving accessibility for your users, while also considering the resources and expertise available within your organisation. 
    
3. Set realistic timelines for each action. Avoid overwhelming yourself with overly ambitious timelines. Instead, break down larger goals into smaller, more manageable tasks with realistic deadlines. 
    
4. Assign ownership and accountability for each action. Clearly define who is responsible for each action, ensuring that there is clear ownership and accountability throughout the process. 
    
5. Regularly review and update your plan. As your organisation's accessibility journey progresses, regularly revisit your action plan to assess progress, adjust, and incorporate new learnings. 

Remember, accessibility is not a one-off project but an ongoing commitment. By embracing a continuous improvement mindset and actively involving stakeholders, you can effectively navigate your accessibility roadmap, creating a digital environment that welcomes and empowers all users. 

Get help from AbilityNet 

If you would like assistance with any of the areas that the process has identified as requiring action, our DAMM experts are available to help. Contact us to express your interest in facilitated help in progressing with the DAMM.

More than 150 thought leaders, technology experts, and advocates from around the UK, Europe and the world will come together at AbilityNet TechShare Pro - Europe’s premier technology conference dedicated to digital accessibility and inclusivity - on 14-15 November. 

The conference serves as a crucial platform for innovation and knowledge sharing in the realm of digital accessibility, with industry change leader HSBC joining as headline sponsor as well as tech giants Google, Microsoft, Intuit, and Sony participating as leading sponsors.

It promises to be an exciting and informative conference, featuring keynote presentations, panel discussions, workshops, and live demonstrations that will delve into the latest developments and trends in digital accessibility and inclusivity. Attendees will gain valuable insights into how AI is transforming the landscape and the benefits of prioritizing accessible design.

Book your place for TechShare Pro 2023

Partners and change leaders: HSBC, Google, Microsoft, Intuit, Sony, and Apple 

The conference will delve into the compelling business case for accessibility, emphasizing the financial and social benefits of prioritizing inclusivity. Keynote speakers include HSBC UK Chief Executive Officer Ian Stuart, Microsoft Chief Commercial Officer Judson Althof and Mel Edwards, Global President, VML.

HSBC, a globally recognized financial institution, takes center stage as the headline sponsor of AbilityNet TechShare Pro 2023.

Their commitment to driving inclusivity and supporting accessible technology resonates strongly with the conference's core mission.

In addition to HSBC, AbilityNet TechShare Pro 2023 is proud to have the support of several leading sponsors: Google, Microsoft, Intuit and Sony.

Secure your place at TechShare Pro 2023! 

Registration for AbilityNet TechShare Pro 2023 is now open. This event is anticipated to draw experts, professionals, and advocates for digital accessibility from around the world. Don't miss the opportunity to be part of this important conference that advances the cause of digital inclusivity. 

Book your place today

Further resources

• Keep up to date with digital inclusion and accessibility with the AbilityNet newsletter 
• Explore AbilityNet's free live webinar events

AbilityNet and Deque Systems recently brought together a small number of accessibility leaders to share their experiences and challenges at invite-only round table events in June 2023. Participants spent the morning in round table discussions and the afternoon touring Google's Accessibility Discovery Centre in London. 

Five ways to achieve success in your accessibility strategy 

The round table event discussion focused on five key factors that drive success in accessibility: 

1. Having a senior champion for accessibility within an organisation
This could be a person or a team who is responsible for driving accessibility initiatives within the organisation. The champion should have a good understanding of accessibility and be able to communicate its importance to others. 

2. Education and training on accessibility across an organisation  
Everyone in the organisation should have some basic understanding of accessibility, from the CEO to the interns. This will help to ensure that accessibility is considered at all stages of the development process.  
 
3. Having clear accessibility and inclusion policies and procedures in place
These policies should define the organisation's commitment to accessibility and outline how it will be achieved. They should also be communicated to everyone in the organisation so that they know what is expected of them. 
 
4. The need for regular accessibility auditing and testing
This is essential to ensure that the organisation's products and services are accessible to everyone. Audits should be conducted by qualified professionals and the results should be used to identify and fix any accessibility issues.

• Learn more about what accessibility audits are and their benefits in our recent blog. 

5. Involving disabled people in processes and decision-making  
Disabled people are the experts on their own experiences, so their input is essential to ensuring that accessibility is effective. They should be involved in the development of policies, procedures, and training materials, as well as in the auditing and testing of products and services. 

The Round Tables are hosted by Mark Walker of AbilityNet, who hosts TechSHare Pro and has worked with numerous clients to use the AbilityNet Digital Accessibility Maturity Model (DAMM) to create accessibility strategies.

Matthew Luken, former Head of Accessibility at US Bank and a key member of Deque's strategy services team, also helped facilitate the discussions. Known for his passion for metrics, Matthew offered a data-driven perspective on the landscape of digital accessibility.

“As you plan for 2024, it’s important to remember that it’s okay to take a different tack – like the sailing analogies you’ll hear later – or to double back to achieve your goals”, says Mark.  “Communication, understanding, and common objectives are critical for an organisation to achieve success in digital accessibility.”

Matthew adds “With good Storytelling techniques, and the data you have on hand, you can gain agreement and alignment with other internal stakeholders on where your digital properties are with conformance now, and where you are trying to get to in 2024”.

Matthew and Mark also chatted for our podcast! Access the episode below and the transcript to learn more about his background, Deque, and the round table events. 

If you are interested in attending one of our round table events in 2024 and for more information, reach out to Mark Walker, Head of Marketing & Portfolio of AbilityNet at mark.walker@abilitynet.org.uk 

Other ways AbilityNet is working to build a stronger accessibility community

We offer a range of free webinars, blogs and factsheets on digital accessibility. Watch our free webinar with Deque on How will Artificial Intelligence change accessibility testing?

We provide expert consultancy and services to organisations on how to help make their digital products and services more accessible.

We encourage everyone to get involved in the accessibility community. There are many ways to do this, such as volunteering, attending events, or simply sharing knowledge and resources. By working together, we can make a real difference in accessibility.

A global survey conducted by AbilityNet shows a clear divide between those organisations who are prioritising digital accessibility and those who are lagging behind.

The findings of our Attitudes to Digital Accessibility survey 2023 indicate that organisations need to review where they ‘sit’ on the scale of accessibility leaders and accessibility laggards - otherwise the accessibility leaders will reap the benefits of their investment in accessibility, such as more inclusive workforces and increased customer satisfaction. 

Delving into the leader characteristics

The survey was completed during September 2023 by 363 people from around the world, and we launched the report of its findings in a live webinar on 31 October.

Open Inclusion, a disability and age-inclusive research, design and innovation agency, worked with AbilityNet to analyse the survey results both this year and in 2022. 

Christine Hemphill, Open Inclusion's CEO, spoke on the webinar to discuss the findings, alongside fellow guest speaker Christopher Lee, Managing Director of IAAP (International Association of Accessibility Professionals).

"What we mean by 'leaders' is across the various characteristics of the questions, vision, leadership capability and procurement there are some ahead on a number of or all of them, and many characteristics or some that are falling behind or less confident on a range of elements," says Christine, describing what constitutes an 'accessibility leader' from the survey results analysis.

Download the survey report

Get the survey report

A summary PDF and a more detailed Word version are available to download.

Benchmark your accessibility

Respondents to the survey were asked to feedback on five key areas:

1. Vision
2. Leadership
3. Processes
4. Capability
5. Procurement

The survey structure reflects five key topics covered in AbilityNet's Digital Accessibility Maturity Model.

If you're wondering if your organisation is more laggard than leader, or where your organisation fares on the accessibility scale, use the simple, five-part model to help build a picture of your current strengths and weaknesses and identify a roadmap for next steps.

Topical questions considered: HR, AI and User Research

In this year’s survey we also introduced questions about topical developments within digital accessibility and inclusion including:

• Environmental, Social, & Governance (ESG)
• Budgets
• Human Resources 
• User Research 
• Artificial Intelligence (AI)

Across the new questions, results were mixed. For example, many who shared an opinion on the advancement of Artificial Intelligence (AI) were largely positive. And on the topic of budgets, experiences varied about whether budgets for maintaining digital accessibility have been slashed or boosted.

When asked about user testing with disabled audiences, despite its benefits, our research this year has shown that organisations are not regularly using this valuable and illuminating testing option. 

There also appear to be gaps in how organisations are communicating or conveying accessible recruitment practices and the department’s accessibility processes in general to their staff. 

This indicates a significant opportunity for organisations to share positive accessibility attitudes and activities within its internal staffing systems, to broaden awareness and encourage best practices.

Barriers to delivering accessibility

Some of the survey questions were open-ended and uncovered insightful detail into the realities of the barriers faced by many of those who try to champion accessibility at their organisations.

Here is a selection of responses to being asked: Please describe in your own words the barriers you face in your role when delivering digital accessibility?:

• "Our accessibility teams are siloed and not coordinated centrally, with no central support for training."
• "We have a maturing accessibility practice, however, we constantly encounter people within the business who do not understand the value proposition and push back."
• "The engagement from senior management has been low, they say the right things but in action they produce inaccessible documents."

A year on: "Broadly unchanged" but with a few significant shifts

Overall, the key survey metrics remain broadly unchanged between the analysis of responses in 2022 and 2023, with the exception of some of the areas outlined in the reports you can download. 

This indicates that despite a changing environment, with new legislation due to come into place in the US, Europe and Australia, an increasing consumer awareness of the value and importance of disability inclusion, and the older population rapidly accruing access needs, this has not led to a change in urgency of improving digital accessibility. 

These results clearly show there is more to be done within organisations to make swift improvements to digital accessibility.

Digital accessibility is not just a moral imperative, it is also a business imperative. Organisations that prioritise accessibility are better positioned to succeed in the marketplace.

If your organisation is an accessibility laggard, it is time to take action.

How your organisation can become an accessibility leader

1. Get senior buy-in. Accessibility needs to be a top-down priority.

2. Develop a clear strategy. What do you want to achieve? How will you measure your progress?

3. Invest in resources and training. Accessibility is not a one-person job. You need to have a team of people with the skills and knowledge to make your digital products and services accessible.

4. Implement a process to ensure accessibility is considered at every stage of the development process and built in to HR processes to ensure all staff understand the need to maintain accessibility.

5. Get feedback from disabled people. The best way to ensure your digital products and services are accessible is to get feedback from the people who will be using them.

Further resources:

• Access the 2023 survey methodology
• Blog: 5 ways to accelerate your digital accessibility agenda
• Get vital accessibility and inclusion training - 10% off all courses using AbilityNetTraining10
• Download your free Digital Accessibility Maturity Model
• Your free copy of Accessibility Champions White Paper

By providing training, support, and resources, we want to help address the disability employment gap and support workplaces to become more accessible and inclusive for all. 

We are thrilled to unveil our latest venture, the Disability Inclusion Insights series, a captivating new addition to The AbilityNet podcast. This series is designed to take you on an incredible disability inclusion journey, offering a unique blend of knowledge and inspiration. Prepare to embark on a thought-provoking adventure as we delve deep into captivating workplace topics and share lived experienced stories.

Join Lizi Green and Adam Tweed, our expert Digital Inclusion Consultants, as they engage with brilliant minds in workplace disability inclusion from across industries and around the world. We find out about their career path and ask them to share their top tips for building inclusion within an organisation.

Guest Lineup:

Disability Inclusion Insights features a stellar lineup of guests, ranging from Diversity, Equity and Inclusion (DE&I) leaders to HR and operations professionals, Accessibility Champions and everything in between. The podcast series aims to empower and educate our audience to foster inclusion in workplaces. Get ready to challenge your assumptions, broaden your horizons, and embark on a journey of inspiration and workplace inclusion growth. 

First episode: Maria Grazia Zedda, High Speed Two (HS2)

Maria Grazia Zedda, the senior quality and diversity inclusion manager for the workforce at High Speed Two (HS2) - available now via Spotify, Apple and Google Podcasts, Podbean and more.

Access the episode 

Second epsiode: Rosa Salamone, Boots UK

Rosa Salamone, Process Manager for SAP Procurement at Boots UK, joins Lizi and Adam to share the various initiatives that Boots UK has undertaken to champion disability inclusivity in the workplace.

Access the episode

Third episode:  Claire Jones, ClearTalents

Claire Jones, Director at ClearTalents, joins Lizi and Adam to discuss how to create an inclusive workplace, the importance of reasonable adjustments, and how technology is driving disability inclusion.

Access the episode

Sign up for our enewsletter to be the first to know when the next podcast episode goes live!

We encourage you to share your thoughts, ask questions, and suggest topics for future episodes. Connect with us on social media platforms:

• LinkedIn
• Twitter
• Facebook

You might also be interested in our upcoming free webinar on Tuesday 25 July at 1pm BST on How to make remote and hybrid work accessible for every employee. Register for the webinar today.

AbilityNet provides a range of free services to help disabled people and older people. If you can afford it, please donate to help us support older and disabled people through technology

How can I encourage my older relative to learn how to use their phone more effectively?

Where can I direct my elderly client to get support with using tech?

How do I get help setting up my laptop to a printer?

If any of these questions are on your mind, AbilityNet can help.

Attend a Digital Skills session

Research has shown that older people are less likely than other age groups to regularly use digital devices or go online.

As part of our partnership with telecommunications company BT Group we're delighted to announce the opportunity for individuals and groups in a range of areas across the UK to take part in free workshops, which aim to improve the digital skills of older and digitally excluded people. 

Sessions are now available in Glasgow, Edinburgh, Birmingham, Manchester, Cardiff and London*.

If you are an individual aged 65 years old or over and could benefit from digital skills training, or if you work with older people in an organisation or charity in the regions outlined, apply now for the free training workshops.

Apply for Digital Skills training

Choose from the following sessions, or request a bespoke training session for your group or for an individual. You can have sessions in a communal space or at home:

• An Introduction to Tech
• An Introduction to the Internet
• Getting to know your Smartphone or Tablet
• Staying Safe Online
• Getting started with Email
• Using Social Media, e.g. Facebook
• Online entertainment, e.g. watching TV online
• How to access Public Services e.g. Gov.UK
• Downloading Apps: Android
• Downloading Apps: Apple
• How to make a video call
• How to manage your health online
• How to bank online
• How to shop online
• Using a computer for documents

You can also access a Factsheet and Jargon Buster alongside the sessions.

Plus, you may also be interested in BT Group's How to boost your online skills: learner factsheets.

Support for people in other regions

If you need to boost your digital skills, please call AbilityNet's free tech helpline: 0800 048 7642 (open Monday to Friday from 9am to 5pm) or check out our other support options:

• Request help from an AbilityNet volunteer
• See our database of FREE factsheets
• Access FREE webinars about technology and disability
• Visit My Computer My Way for simple step-by-step guides to your tech

*The locations for the ‘Senior Skills Programme’ were chosen based on a growing demand for tech support among older people aged 65+ in these areas and we expect to help more than 1,000 people via the sessions.

As a marketing specialist at AbilityNet it’s exciting to see LinkedIn announce new accessibility tools that make it easier for disabled people to get the best from the platform's articles. 

As well as helping find jobs, build their professional network, and learn about new opportunities LinkedIn is also a vital way for organisations such as AbilityNet to gather and share useful resources and information. The new LinkedIn tools include:

1. Content Isolation: Declutter your reading experience by focusing solely on the content that matters to you and isolating the main text from distractions. 
2. Picture Display for Common Words: Comprehend articles with picture cues for frequently used words. 
3. Speech Highlights: Follow along by using dynamic speech highlights that help you read with clarity. 
4. Syllable Splitting: Break down complex words into syllables, making it easier to grasp and pronounce new terms. 
5. Real-Time Translations: Active instant translations designed to help overcome language barriers. 
6. Text to Speech: Consume information audibly as articles are read aloud. 

These tools will help all users on LinkedIn, but it will especially help people who are dyslexic, and people who are blind or have visual impairments.

They'll also be useful to people learning English or who prefer to consume content in a different language. And they'll help anyone who finds it difficult to learn from long or complex posts. 

How content creators can use these new features

The marketing team at AbilityNet uses LinkedIn as a key way to share digital accessibility resources with our followers. Knowing that our users have access to features to help them consume content in a way that fits their needs, is welcoming and exciting news but also makes sure we reach as many people as possible. 

As well as being familiar with the built-in tools, there are many other ways we make our LinkedIn content more accessible, such as:  

• Use clear and concise language
• Add alt text to images
• Provide captions or transcripts for videos
• Use the new accessibility tools to test your content

By following these tips, anyone can make their LinkedIn content more accessible, more engaging and reach a bigger audience. 

Learn more accessible social media 

• Interested in digital accessibility updates and resources? Follow AbilityNet on LinkedIn! 
• Learn more about accessible social media practices in our training course. 
• Discover how we helped TransPennine Express with their inclusive social media journey.
• You may also be interested in our blog 'Four ways to make emojis accessible'.

In today's increasingly competitive marketplace, it's more important than ever for organisations to attract and retain the best talent. That means creating a recruitment process that is accessible and inclusive to all candidates.

AbilityNet will be attending the In House Recruitment Expo Summit on 17 October to share key tips on how to make your recruitment process more accessible. 

Read on to find out three ways every organisation can deliver accessible, inclusive recruitment:

Make your job postings and supporting materials accessible

By making your materials accessible, you can encourage applications from a wider talent pool, and also promote inclusivity and diversity within your organisation. Consider the following when creating your job posting and application materials:

• using accessible fonts and colors
• providing captions for videos
• avoiding jargon and acronyms 

You can also use assistive tools such as the Microsoft Accessibility Checker to ensure that your documents are accessible.

Review your essential job criteria

It's important to consider whether any of these requirements could unintentionally hinder the inclusion of certain candidates. For instance, insisting on a valid driver's license may inadvertently exclude disabled candidates, and the journey may be possible by public transport. If a particular criterion isn't integral to the role, it might be a good idea to reconsider its necessity.

Be flexible with your interview process

Recognise that candidates may have diverse communication needs and interaction preferences. Consider options like conducting online interviews with cameras off or blurred backgrounds to provide candidates with a comfortable setting. Additionally, offering candidates the choice to pre-record a presentation, if needed, can further enhance the inclusivity of your interview process.

Useful resources

AbilityNet have a range of resources to help you build accessibility into your recruitment process. 

Training 

Our affordable high-quality online training courses to help you build skills in accessibility.

• How to do accessible, inclusive recruitment
• How to run accessible, inclusive hybrid events using Zoom, Teams and more
• How to do accessible, inclusive onboarding and induction

Discover more training courses

Factsheets 

AbilityNet’s Factsheets are free to download and provide advice and information about how computers and other digital technologies can help people with a range of conditions and impairments.

• Creating Accessible Documents
• Disability and Employment

Explore our full range of factsheets

eLearning 

AbilityNet's online eLearning modules provide a cost-effective way to teach your staff about accessibility and inclusion.

• Accessible recruitment
• Creating accessible content in Office 365

Find out more about eLearning

Further resources

• Keep up to date with digital inclusion and accessibility with the AbilityNet newsletter 
• Explore AbilityNet's free live webinar events