AbilityNet staff have completed a national qualification in volunteer management to support their work with a network of over 8,000 volunteers with IT skills. This will help them support the continued growth of the volunteer network, who help meets the IT needs of charities and disabled people. Volunteer Administrator Josie Ray and Advice and Information Officer Alex Barker have both been awarded the Institute of Leadership and Management (ILM) Certification.
“It made sense to study for this qualification as AbilityNet works closely with volunteers” said Alex. "We have a UK-wide team of volunteers who provide home visits for disabled people in the community. They are all CRB/Disclosure checked and can help with all kinds of technical issues, from installing broadband and removing viruses to setting up new software and backups. We also have a network of IT professionals who provide IT support to charities, including web design, databases and troubleshooting and helping to reduce costs and improve services. ”
Volunteering manager Anne Stafford said “It is important to AbilityNet that we deliver high standards & our volunteers are important members of our team. I am pleased that our staff have the opportunity to demonstrate their professionalism in volunteer engagement.”