We are delighted to announce that AbilityNet has won the Barclays Supplier Citizenship Initiative of the Year Award for our work in digital accessibility. Alladin Elteira, Raphael Clegg-Vinell and Sophie Shearer from the AbilityNet team collected the award from comedian Jo Caulfield at the annual Barclays Suppliers Awards at Canary Wharf on 4th May.
The award recognises our work with Barclays to grow and improve the accessibility of their digital services for all customers through online banking user accessibility testing and feedback. By considering the needs of disabled people AbilityNet helps the digital teams in Barclays to make banking more inclusive and improve the usability of mobile banking services for every customer.
Over the past three years AbilityNet has worked with Barclays to embed user testing and reporting process into every project, so that every project now considers the needs of disabled people from the very start. Where once accessibility was seen as a bolt on it at the end of a build, it has now been embedded in the digital design process from the start of every project.
In 2014 Barclays Mobile Banking was the first app to be awarded AbilityNet’s Accessibility Accreditation – recognition that it had achieved a globally recognised standard of accessibility. Building on that success, AbilityNet has continued to adapt its working methods, pro-actively embedded best practice and even opened a new office to help support the Barclays team. Our team has also worked on two other Barclays apps - Pingit and MyBarclayCard - which were awarded AbilityNet’s Accessibility Accreditation accredited in 2016.
AbilityNet Head of Marketing and Communications, Mark Walker, said:
"As well as a ringing endorsement for the hard work of our consultants we're also thrilled to be helping a global business such as Barclays to improve the lives of their customers and give them more independence to do everyday tasks such as online banking. This Award recognises that our approach produces better services for every one of their customers and gives Barclays an advantage in the marketplace.
“On behalf of AbilityNet I want to say thank you to Barclays for the award, thank you to everyone who took part in our user testing and thank you to our brilliant staff for all your hard work.”