How to Contact AbilityNet

AbilityNet has offices across the UK. If you know which service you are interested in please use the details below to contact us.

If in doubt please use the General Enquiries form


General Enquiries

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AbilityNet Advice and Information Helpline

AbilityNet provides a free helpline offering practical advice and information about how disabled individuals  can use computers and other forms of assistive technology. 

  • Phone: 0800 269 545 or 01926 312 847
  • Please note: When calling from a mobile phone your provider may change for 0800 calls so please check first.

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AbilityNet DSA Assessment Service

AbilityNet conducts one-to-one assessments for students who are eligible for a Disabled Students Allowance.

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AbilityNet Volunteering Services

AbilityNet has a network of over 250 volunteers  who offer free support to charities and disabled people through our ITCanHelp and programme.

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Accessibility Services and iComply

AbilityNet's accessibility consultants help make websites, apps and other software accessible and usable.

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Accessibility User Testing Lab, London

AbilityNet has a User Testing Lab in London, where we test websites, apps and other software to make sure it is accessible and usable.

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Workplace Assessment Service

AbilityNet's team of professional assessors review the needs of disabled people and advise on software and other adjustments to help them be more productive in the workplace. They will usually visit the employee at their place of work.

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AbilityNet Press and PR Enquiries

AbilityNet is a global leader in the use of technology to help disabled people and in the development of accessible websites and other technologies.

  • For all enquiries about AbilityNet press coverage please contact Mark Walker on 07956 627116.

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Customer feedback

We value your feedback about the quality of our service. You can leave anonymous feedback using the Customer Satisfaction form on this site or call us to discuss your concerns or share your comments.

AbilityNet aims to provide the highest level of service in all areas of our work. If you are not satisfied with the service we have provided for any reason please contact us using any of the ways above.


Complaints about AbilityNet Assessment Services

For full details of the complaints process for our Assessment services, please click on the file below.
For DSA only:
If you feel that the centre has not dealt with your complaint adequately or you would prefer to contact a third party, please contact:
DSA-QAG Central Administration Unit
  • Centrum House, Second Floor, 38 Queen Street, Glasgow G1 3DX  
  • Contact DSA-QAG by email
  • Contact DSA-QAG by Telephone: 0141 548 8006
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