AbilityNet's ITCanHelp volunteers provide free IT support to older people and people with disabilities of any age. Our volunteers can support remotely or visit you in your home, anywhere in the UK. They are all disclosure-checked and can help with all sorts of IT challenges, from installing your first PC to removing computer viruses and solving other technical issues.
You can request a home visit by:
- Using the 'Home Visit Request' form below
- Calling our helpline on 0800 269 545 (freephone and minicom)
- Sending an email to firstname.lastname@example.org
AbilityNet cannot accept liability for the work carried out by our volunteers. If you are in any doubt at any time about the ability of the volunteer chosen to address your needs, please ask them to stop work immediately and call us on 0800 269 545 to discuss your concerns.
We take your privacy very seriously and will never share the information you provide to us with anyone outside of AbilityNet without your permission. We are always happy to explain how we deliver our services using the information you provide and answer any questions you might have.
In order for our volunteers to deliver the best IT support possible, we need to collect some information from you including your contact details and any disability information. We use a US-based database to store this information securely and only share it internally with our volunteer and administrative teams. By completing a request for IT support at home, you are providing your consent to the above.
Fields marked with an asterisk (*) are required.