Remote Support
AbilityNet Remote Support Service
AbilityNet offers Remote support using software that allows us to access someone’s computer over the Internet using remote access software. This service allows us to provide immediate technical support to existing customers.
Instant Support
We can view your computer's screen and control your mouse and keyboard for fast problem resolution via the web. We can also provide software installations, upgrades and patches.
Remote Product Training
We can provide product demonstrations which allow you to cover any areas you may have forgotten or need further training on.
Remote Assessment
During a full remote assessment with an AbilityNet assessor, remote access software will be used to help find solutions for individuals. We will use it to make changes on their computer and get feedback on their preferences.