AbilityNet: Adapting Technology. Changing Lives.

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Free IT support for disabled people

IT Services and Support for Charities and Disabled People

Man being helped by IT can help volunteer

Free IT support for disabled people

Reliable access to computers and the internet can change the lives of disabled people. Some people need specialist equipment but many use standard computer equipment, or new technology such as tablets and mobile phones. Some need help to choose the right equipment, others want to know more about the settings that are built into their computers. That's why AbilityNet offers free services to people with a disability - to help you get the most from computers and the internet:

Free helpline: 0800 269 545

Call our friendly team for any advice about computers and disability. If we don't know the answer we usually know someone who does. It's a free service for disabled people and the families, friends and carers who support them.

Free Factsheets

This website includes a library of factsheets that provides expert advice for people who may need special hardware or software.

Free Home Visits

AbilityNet's ITCanHelp Home Visit Service has a network of disclosure checked volunteers who offer free computer assistance to disabled people in their own homes. You may have a problem with viruses, need some help installing broadband or be confused about updates or error messages. Our friendly, trustworthy volunteers could help in all sorts of ways, including:

  • diagnosing and helping with computer related problems
  • help with internet, email and accessibility settings

Our volunteers all have relevant IT skills and may be able to help with computer systems, laptops, tablets and even some smartphones. 

They can't provide free hardware or software and they will try to help you get the most from your computer – and if they can't help you we can offer independent advice about your best options.

For an example of who we help, take a look at Belinda's story.

What next?

Please call us on 0800 269 545, let us know what help you need and we'll try and find a suitable volunteer. 

You can also contact us using our Home Visits Request form.

Please be aware that AbilityNet cannot accept any liability for the work provided by volunteers. If you are in any doubt about the skills of the volunteer please ask them not to help you and contact our team immediately. 

ITCanHelp became part of AbilityNet in 2011. You can read more about the history of ITCanHelp here.

Contact Us

We are always happy to explain what we do and and answer any of your questions. If you want to know more about what we offer please get in touch.


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