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Home > Service satisfaction questionnaire

Feedback form

Please help us improve the services we offer by taking a few minutes to complete the following questionnaire.

Alternatively you may call one of our team on Freephone 0800 269545 and ask them to complete the form for you.

User Satisfaction

How would you rate the AbilityNet service you used?

Excellent
Good
OK
Disappointing

If disappointed please tell us why

How did you access AbilityNet Services?

AbilityNet Website
Freephone Advice and Information
Enquiries email
Directly to an AbilityNet named contact
Other, please give examples

Example

How would you rate the quality of the response, speed of response, friendliness and approachability?

Quality?

Excellent
Good
OK
Poor
No comment

Speed?

Excellent
Good
OK
Poor
No comment

Friendliness?

Excellent
Good
OK
Poor
No comment

Would you recommend AbilityNet to a friend of colleague?

Yes
No

Please tell us how we can improve our service.

Your details

If you wish us to contact you, please submit your contact information otherwise leave blank

First name

Surname

Email address

Telephone number

AbilityNet is a charitable organisation Charity No England and Wales 1067673- Scotland SC039866

AbilityNet is dependent on donations in order to provide these services to beneficiaries who are not fortunate enough to have a paying support network. If you are able to provide a donation, it would greatly help us enable others to access ICT and the advantages it provides.

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