Terms and Conditions
Terms and Conditions
As a RAPS Centre you have agreed to:
- Give each new user coming into your centre the opportunity to complete the online assessment tool.
- Identify a machine suitable for full Remote Assessment.
- Liaise with AbilityNet to organise full Remote Assessment for clients who are identified as requiring additional assistance.
- Assist with monitoring procedures to enable us to improve the project’s service offering.
Loan Pool:
By requesting equipment from the loan pool:
- You agree to pay the full postage costs involved with the loan.
- You are liable for any borrowed equipment for the period of the loan.
- You must notify us within 3 days if you receive an item from the loan pool which you believe to be damaged in a way which is not stated on the delivery note.
- You must agree to return the item on loan by the date agreed at the start of the loan unless subsequent arrangements have been agree with the loan pool administrator.
Grievance Procedure
Should you require details on our grievance procedure please contact the AbilityNet Scotland Office on 0131 331 6381.