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How to Contact AbilityNet

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How to Contact AbilityNet

AbilityNet has offices across the UK. If you know which service you are interested in please use the details below to contact us.

General Enquiries

  • If you are not sure who to contact please phone 0800 269 545 or 01926 312 847
  • Or use the General Enquiries form on this site 
  • Please note: When calling from a mobile phone your provider may charge for 0800 calls.
  • Email: enquiries@abilitynet.org.uk
  • Fax: 01926 407 425

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AbilityNet Advice and Information Helpline

AbilityNet provides a free helpline offering practical advice and information about how disabled different can use computers and other forms of assistive technology. 

  • Phone: 0800 269 545 or 01926 312 847
  • Please note: When calling from a mobile phone your provider may change for 0800 calls so please check first.

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AbilityNet DSA Assessment Service

AbilityNet conducts assessments for those students who are eligible for a DSA Award.

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link to Google map for AbilityNet Assessment Centre in London

AbilityNet DSA Assessment Centre, London

  • Assessments take place at:
    • Abilitynet DSA Assessment Centre,
    • 90-98 Goswell Road, London EC1V 7DF.
    • Telephone: 01962 815 012
  • View a Google Map showing the DSA Assessment Centre
  • By tube: Old Street tube station is - 12 Minutes Walk, Barbican - 6 Minutes Walk, Farringdon - 12 Minutes Walk
  • By bus: No. 4, 56, 243, 55 stop on Goswell Rd. Get off at the Old Street Junction
  • By car: There is no parking directly on site of where your assessment takes place, therefore for details on Blue Badge Parking or for any queries regarding parking, please contact us.

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AbilityNet Volunteering Services

AbilityNet has a network of over 8,000 IT professionals who offer free support to charities and disabled people through our ITCanHelp and iT4Communities programmes.

  • The Volunteering section on this website includes forms for requesting help from a volunteer as well as offering to becoming a volunteer.
  • Email: enquiries@abilitynet.org.uk
  • Telephone: 0207 796 2144 (Monday to Friday, 9am to 5pm)
  • AbilityNet Volunteering, 39a Bartholomew Close, London, EC1A 7JN

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Accessibility Services and iComply

AbilityNet's accessibility consultants help make websites, apps and other software accessible and usable.

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Accessibility User Testing Lab, London

AbilityNet has a User Testing Lab in London, where we test websites, apps and other software to make sure it is accessible and usable.

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Assessment Services, MiDRAS and Workplace Adjustments

AbilityNet's team of professional assesors review the needs of disabled people and advise on software and other adjustments to help them be more productive in the workplace. They will usually visit the employee at their place of work.

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AbilityNet Fundraising Team

Abilitynet raises funds to deliver free services to disabled people.

  • Use our myDonate page to donate to AbilityNet.
  • Or use the form on our website to contact our Fundraising Team with your questions about fundraising.
  • Email: fundraising@AbilityNet.org.uk
  • Telephone: 0207 796 2144 (Monday to Friday, 9am to 5pm)
  • Fundraising Team, AbilityNet, 39a Bartholomew Close, London, EC1A 7JN

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AbilityNet Press and PR Enquiries

AbilityNet is a leader in the use of technology to help disabled people, and in the development of accessible websits and other technologies.

  • For all enquiries about AbilityNet press coverage please contact Carrie Saint Freedman on 07733 227 003.

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Customer feedback

We value your feedback about the quality of our service. You can leave anonymous feedback using the Customer Satisfaction form on this site or call us to discuss your concerns or share your comments.

AbilityNet aims to provide the highest level of service in all areas of our work.

If, for any reason, you are not satisfied with the service we have provided, please contact us using any the information above.

Complaints about AbilityNet DSA Services

If you feel that the centre has not dealt with your complaint adequately or you would prefer to contact a third party, please contact:
DSA-QAG Central Administration Unit
  • Centrum House, Second Floor, 38 Queen Street, Glasgow G1 3DX  
  • Contact DSA-QAG by: Email
  • Contact DSA-QAG by Telephone: 0141 548 8006
For full details of the complaints process for our DSA services, please click on the file below
File attachments: 
DSA Complaints process July 2012.pdf

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Free IT Support for Disabled People

Our FREE helpline offers expert advice and information about how disabled people can use computers and the internet.
Call us now on: 0800 269 545

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