How to Contact AbilityNet

AbilityNet has offices across the UK. If you know which service you are interested in please use the details below to contact us.

• General Enquiries
• AbilityNet Advice and Information Helpline
• AbilityNet DSA Assessment Service
• AbilityNet DSA Assessment Centre, London
• AbilityNet Volunteering - including IT Can Help and iT4Communities
• Accessibility Services and iComply - sales and product information
• Accessibility Services - user testing labs
• Assessment Services - sales and product information
• Fundraising team
• Press and PR
• Feedback
• Complaints about AbilityNet DSA service

General Enquiries

• If you are not sure who to contact please phone 0800 269 545 or 01926 312 847
• Or use the General Enquiries form on this site 
• Please note: When calling from a mobile phone your provider may charge for 0800 calls.
• Email: enquiries@abilitynet.org.uk
• Fax: 01926 407 425

Back to top

AbilityNet Advice and Information Helpline

AbilityNet provides a free helpline offering practical advice and information about how disabled different can use computers and other forms of assistive technology. 

• Phone: 0800 269 545 or 01926 312 847
• Please note: When calling from a mobile phone your provider may change for 0800 calls so please check first.

Back to top

AbilityNet DSA Assessment Service

AbilityNet conducts assessments for those students who are eligible for a DSA Award.

• You can speak to the DSA team by calling 01962 815 012
• Email the DSA team on dsa@abilitynet.org.uk
• You can request a DSA Needs Assessment using the form on this website.

Back to top

AbilityNet DSA Assessment Centre, London

• Assessments take place at:
  • Abilitynet DSA Assessment Centre,
  • 90-98 Goswell Road, London EC1V 7DF.
  • Telephone: 01962 815 012
• View a Google Map showing the DSA Assessment Centre
• By tube: Old Street tube station is - 12 Minutes Walk, Barbican - 6 Minutes Walk, Farringdon - 12 Minutes Walk
• By bus: No. 4, 56, 243, 55 stop on Goswell Rd. Get off at the Old Street Junction
• By car: There is no parking directly on site of where your assessment takes place, therefore for details on Blue Badge Parking or for any queries regarding parking, please contact us.

Back to top

AbilityNet Volunteering Services

AbilityNet has a network of over 8,000 IT professionals who offer free support to charities and disabled people through our ITCanHelp and iT4Communities programmes.

• The Volunteering section on this website includes forms for requesting help from a volunteer as well as offering to becoming a volunteer.
• Email: enquiries@abilitynet.org.uk
• Telephone: 0207 796 2144 (Monday to Friday, 9am to 5pm)
• AbilityNet Volunteering, 39a Bartholomew Close, London, EC1A 7JN

Back to top

Accessibility Services and iComply

AbilityNet's accessibility consultants help make websites, apps and other software accessible and usable.

• Call the Accessibility Services sales team on 01926 465 247 to discuss your needs.
• Use the Accessibility Services contact form on this website to request a call back about your needs.
• Email any questions to sales@abilitynet.org.uk

Back to top

Accessibility User Testing Lab, London

AbilityNet has a User Testing Lab in London, where we test websites, apps and other software to make sure it is accessible and usable.

• Flow Interactive, Harella House, 90-98 Goswell Road, London, EC1V 7DF
• View a Google Map showing AbilityNet Accessibility and User Testing Lab
• Tel: + 0207 490 8387

Back to top

Assessment Services, MiDRAS and Workplace Adjustments

AbilityNet's team of professional assesors review the needs of disabled people and advise on software and other adjustments to help them be more productive in the workplace. They will usually visit the employee at their place of work.

• Use the Workplace Adjustment Service contact form on this website to request a follow up call.
• Call us: 01926 465 247
• Email any questions to sales@abilitynet.org.uk

Back to top

AbilityNet Fundraising Team

Abilitynet raises funds to deliver free services to disabled people.

• Use our myDonate page to donate to AbilityNet.
• Or use the form on our website to contact our Fundraising Team with your questions about fundraising.
• Email: fundraising@AbilityNet.org.uk
• Telephone: 0207 796 2144 (Monday to Friday, 9am to 5pm)
• Fundraising Team, AbilityNet, 39a Bartholomew Close, London, EC1A 7JN

Back to top

AbilityNet Press and PR Enquiries

AbilityNet is a leader in the use of technology to help disabled people, and in the development of accessible websits and other technologies.

• For all enquiries about AbilityNet press coverage please contact Carrie Saint Freedman on 07733 227 003.

Back to top

Customer feedback

We value your feedback about the quality of our service. You can leave anonymous feedback using the Customer Satisfaction form on this site or call us to discuss your concerns or share your comments.

• Tel: 01926 312 847
• Fax: 01926 407 425
• E-mail: feedback@abilitynet.org.uk

AbilityNet aims to provide the highest level of service in all areas of our work.

If, for any reason, you are not satisfied with the service we have provided, please contact us using any the information above.

• Centrum House, Second Floor, 38 Queen Street, Glasgow G1 3DX  
• Contact DSA-QAG by: Email
• Contact DSA-QAG by Telephone: 0141 548 8006